Standard Bank has confirmed with the public on facing outage, they announced that the bank is currently suffering a major issue which prevents customers from “using their cards at ATMs and Point of Sale devices.” This comes after a massive spike in reports of Standard Bank “issues on Down Detector beginning at around 9:00.”
All Digital platforms are available. We apologise for the inconvenience caused. (2/2) https://t.co/6qZr86IWw7
— Standard Bank ZA (@StandardBankZA) May 21, 2022
The bank has advised their clients to “get cash by redeeming an instant money voucher at certain retailers (Spar, PnP, Game, Makro, Builders and PEP) or pay using EasyScan at PnP as an alternative.” Even them saying they are fixing the hiccup, clients are still reporting to being able to make use of their card or any other alternatives.
This is not correct. Cards are still declining.I'm at a shopping complex and standard bank clients can't swipe or draw money from other banks atms and the standard ATM is not working. Let's get it together team.
— Ntombenhle Buthelezi (@Ntombenhle__B) May 21, 2022
“Imagine all my bank cards are from Standard now im stuck at a petrol station with places to be they poured petrol now card doesn’t work… ” Businesses seem to also suffer with their sales, as Standard Bank users keep getting the declines alert when making payments or instant payment.
Mine is still not sorted i just came back from my nearest supermarket twice now i looked like a clown as if I don't have money or i'm using a card that is not mine I am so frustrated
— Mororiseng Tabi (@MororisengTabi) May 21, 2022